All information disclosed within sessions is confidential cannot be revealed to others without your written permission except where disclosure is required by law. Some of the circumstances where disclosure is required or may be required by law are: where a client presents a danger to self, or to others.

Changes & Cancellations

You can change or cancel your appointment up to 48 hours before your appointment time. A full refund will be provided for appointments cancelled with 48 hours or more notice. For appointments cancelled with less than 48 hours notice, a 50% refund will be provided.

Please note that no refunds are offered for any service/s or package once they are delivered.

Running Late / No Show Policy

If you are late for your session, we will still need to finish at the original appointed time as I may have another client to see after your session. If you are running late, I would greatly appreciate it if you can text or phone me to let me know. There are no refunds or credits if you do not show up for your appointment/session. 

Mobile Phone Use

Please ensure that your mobile phone is set to Do Not Disturb at the start of your session.